| Potential Problem Analysis |
| Event |
Normal Recovery Action |
What you Could Lose |
How to Avoid Loss |
| A simple user mistake |
There may not be one. |
The current version of the file you were
working with. |
Back up working documents frequently, say
once each 15 minutes. |
| Program Failure |
Reinstall the program. |
Any documents that were saved under the program's
folder. |
Know where your program stores documents
and make sure you've backed them up at another
location. |
| Spyware, or other malicious software infection(s).
(Your computer won't run correctly, and you
may be at risk for financial loss.) |
You might be able to remove the infection(s) with
heavy duty Anti-Malware programs. Otherwise,
you'll be forced to use your "recovery"
CD or reinstall Windows. |
Everything. (You might be able to recover your documents
if you get "professional" help
before you reinstall Windows.) |
Avoid infection by having an effective online
defense.
Back up your Windows directory
by creating
a drive image as a backup
defense (pun intended). |
| Your computer won't start at all. Could be
caused by malicious software, a failed program
installation, a failed Windows update or
some unknown reason. |
If it's not a hardware problem (CPU, memory,
etc.) you'll probably need to use your "recovery"
CD or reinstall Windows. |
As in the case above -- you'll lose everything. (You might be able to recover your documents
if you get "professional" help
before you reinstall Windows.) |
Back up your Windows directory by creating
a drive image. |
| Hard drive failure |
Replace you hard drive and use your "recovery"
or Windows CD. (You may require manufacturer
assistance because the recovery files were
also on the failed hard drive.) |
As in the case above -- you'll lose everything. (You might be able to recover your documents
if you get "professional" help.) |
Don't rely on just your hard drive for backup.
Use CDs or a second hard drive.
Back up your Windows directory by creating
a drive image. You can use it to reload your
new hard drive. |
| Everything: All your documents and email, software
you've downloaded, any programs or services
you've installed, your ISP connection, your
system settings, your address book -- everything. |