Malware/Spyware Removal

What to remove?

Online help with malware removal

Personally, if I ever found a Trojan Horse or Hacker Tool on my PC, I would not use it any further for financial transactions until I reinstalled Windows. Cleaning it may not be good enough. You'd never know what else might have been left behind. For example, a nasty rootkit.

What to do if you're stuck

Suppose that you've identified the culprit by name using an anti-spyware program, but you haven't been able to get rid of it. There are special removal utilities or instructions for many of the most tenacious parasites.

One good way to start is to "Google" for the name of the parasite. An example is http://www.google.com/search?q=whenusearch+remove. You'll find instructions and even special tools to remove the culprit.

The instructions may tell you to start in safe mode. First, disable XP System Restore [Start > Control Panel > System > System Restore] and then reboot into Safe Mode and proceed with the removal.

"HiJack This" at AumHa Fourms specializes in helping people remove tenacious malware.